Best technology for digital entry condition report of 4500 rent roll
What is The best technology for a digital entry condition report of more than 4000 properties ? Joel Davis from Image Property and Lee Woodward from Realtair will tell you what it is….
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Because you’ve now got this time to do it. And we’re selling’ this article of, “quality first”. What have you done? And what’s happening?
Yeah, Lee, a really good example of that is, recently we decided that we will actually be doing a virtual tour as an entry and an outgoing for every single property that we have moving forward. So as you can see, with the virtual tour, these have taken us about half an hour at the property. And then it takes about 45 minutes worth of editing and stitching together with our offshore team who we train on how to do that for all of the businesses we work with as well. And so the idea of it is, it’s just a higher level of service and you can see, for a landlord, they’re able to have a good look through the property. You can see that they can see all the way through the property, and it gives them a much greater appreciation for what we’re actually doing. It’s just another level of service. For a lot of these landlords, this one in particular, they’d actually never even seen this property. They’re Sydney investors. So when they got to have a look at the view of the property, from the front of the property, they can drop down into the menu. they can drop down into the different levels of the house. So right now, you know, I’m on the first floor. I could drop down to the ground floor if I want. And then at that point in time, if I want to go through to the kitchen, I can go through to the kitchen. And that just gives me the ability to be able to go straight through the property, have a look around. And this is the new level of service that we have. Like, this is our new base standard for an entry-condition report, and a vacate report for our landlords, because we want full transparency. We want our landlords to be able to see exactly what the condition of the property is at all times. Here’s what it was like when we moved in. Here’s what it’s like now that they’ve moved out. And that transparency is really important for us because we wanna be held to a higher standard.
Joel, this is a whole new level. If I’m a tenant coming in, I’ve got to live in Brisbane for a period of time, but I’ve got pets. I’ve got a dog and I wanna see the backyard. Is the backyard side fenced? Show me how that works.
Yep, absolutely. So obviously you can access it through the menu or you can just walk yourself out there. So go out to the patio. I can have a good look at the property from there. Perfect, looks like it’s got good fences all the way around. Stand out in the middle of the back yard. Okay, I’ve got six foot fences all the way around the property. I can check the side of the property. Yep, fully fenced down the side of the property as well. And that’s the idea of it. It just allows us to be able to make sure that they’ve got full transparency and if they need to assess anything and make sure if it is fully fenced all the way around it, if it’s pet friendly, they can do so. And it has increased the quality of our lets because now we are happy for tenants to actually view the virtual tour, sign off on the fact that they’ve viewed it and take the property sight unseen, because this is a very accurate representation of the property.
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