fbpx
[email protected]
Phone: +61-468-638-900
LOG IN
SIGN UP FREE

Privacy Policy

Privacy Policy for Virtual Tours Creator

Introduction

At Virtual Tours Creator (VTC), we are committed to protecting your privacy and ensuring the security of the personal information you provide to us. This Privacy Policy outlines how we collect, store, and use your personal data, in compliance with the Australian Privacy Principles and, where applicable, the General Data Protection Regulation (GDPR). By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Information: This includes your name, email address, phone number, postal address, and any other details you provide when registering or using our services.
  • Payment Information: Credit card details or other payment data necessary for processing transactions. This data is processed securely through a third-party payment provider and is not stored on our servers.
  • Usage Data: Information such as your IP address, browser type, operating system, and User Agent Strings (browser and device information) gathered when you interact with our website. This helps us analyze site traffic and improve our services.
  • Cookies, Web Beacons, and Tracking Technologies: We use cookies and web beacons (also known as pixel tags or clear GIFs) to collect information about your interaction with our website and emails. Web beacons allow us to track whether you’ve opened our emails or visited certain pages on our site, helping us improve user experience and track marketing efforts.
  • Log File Information: When you visit our website, we automatically collect certain information and store it in log files. This may include your IP address, browser type, internet service provider (ISP), referring/exit pages, date/time stamps, and clickstream data. This information is used to analyze trends, administer the site, track users’ movements, and gather broad demographic information.
  • Embedded Scripts: We may use embedded scripts on our website to collect information about how you interact with our site. Embedded scripts are programming code temporarily downloaded onto your device that only function while you are connected to our website. These scripts collect information like the links you click on, your scroll position, and your interactions with our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To deliver the services you have requested, process orders, and manage your account.
  • Communications: To send newsletters, updates, and promotional content, provided you have opted into such communications.
  • Marketing & Advertising: To serve relevant ads based on your interaction with our website through third-party services such as Google AdWords. You can manage your preferences via browser settings or opt-out through services like the Digital Advertising Alliance.
  • Third-Party Analytics: We partner with third-party analytics providers like Google Analytics to analyze website traffic and usage trends. You can opt out of Google Analytics by using the Google Analytics Opt-Out Browser Add-on.

3. Cookies, Web Beacons, & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website:

  • Cookies: Small files stored on your device to collect information about your website behavior and preferences. You can disable cookies through your browser settings, though this may limit your ability to use certain features.
  • Web Beacons: Small transparent images embedded in emails and webpages that help us track user engagement, such as whether an email was opened or a webpage was visited. You can prevent web beacons from tracking by disabling images in your email client settings or through browser settings.
  • Embedded Scripts: These scripts run temporarily when you interact with our site and gather information like the links you click, form inputs, and how you navigate the page.

4. Storage & Security of Information

We take extensive measures to ensure the security of your personal data:

  • Encryption: All sensitive information, such as personal data and payment details, is encrypted during transmission using SSL (Secure Socket Layer) technology.
  • Firewalls: Our systems are protected by firewalls that block unauthorized access.
  • Antivirus & Malware Protection: Our systems are safeguarded with regularly updated antivirus software to prevent malicious activity.

Data Retention: We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, it is securely deleted or anonymized.

5. Disclosure of Information

We do not sell or trade your personal information. However, we may disclose your information in the following cases:

  • Service Providers: We may share your information with third-party providers who assist us in delivering services, such as payment processors or hosting providers. These providers must comply with the same data protection standards as outlined in this policy.
  • Legal Compliance: We may disclose personal information to comply with legal obligations, such as court orders or requests from law enforcement agencies.
  • Business Transactions: In the event of a merger, sale, or acquisition, personal information may be transferred under confidentiality agreements.

We may also share non-personally identifiable information for purposes such as marketing statistics and improving our services.

6. Do Not Track (DNT) Signals

Our website does not currently respond to Do Not Track (DNT) signals from browsers. However, we continue to monitor DNT developments and may update our policy if this changes.

7. Your Rights

As a user, you have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can request corrections or updates to any inaccurate information.
  • Deletion: You can request the deletion of your personal data under certain conditions.
  • Restriction: You may request that we limit the processing of your data in certain circumstances.
  • Data Portability: For users in the European Union, you have the right to request the transfer of your data to another service provider.
  • Opt-Out of Marketing: You can opt out of receiving promotional materials by following the unsubscribe link in our emails or contacting us at [email protected].

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.

8. International Data Transfers

If you are located outside Australia, please note that your information will be transferred to and processed in Australia. We take appropriate measures to ensure that such transfers comply with applicable privacy laws, including GDPR, by using safeguards such as standard contractual clauses.

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review the policy periodically. If significant changes are made, we will notify you via email or by posting a prominent notice on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: [email protected]

Mailing Address: Virtual Tours Creator, 31/29-49 Varsity Parade, Varsity Lakes 4227, Australia

Effective Date: 11/11/2018

Effective Date: [Insert Date]