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How to Fix the White Screen Issue with Your Insta 360 Camera in the VTC App

Contents

Are you struggling with a white screen issue due to the inability to connect your Insta 360 camera through the VTC app? Mistakenly changing the camera view from 360 to 150 degrees can lead to problems such as the inability to capture or preview. Fortunately, you can resolve this issue by following this step-by-step guide. In this blog, we’ll explore how to fix the white screen issue with your Insta 360 camera in the VTC app and instantly switch from 150 to 360 degrees.

 

How to Fix the White Screen Issue with Your Insta 360 Camera in the VTC App

White screen Issue

Encountering a White screen

The white screen issue occurs because the camera can’t connect due to switching from 360 to 150 degrees. Here’s an example guide for connecting your Insta 360 camera to your iPhone.

Camera Mode Switching

Mistakenly changing the camera view leads to the inability to capture or preview. Learn how to navigate back to the main screen on the app, a necessary step to correct the issue.

Using the VTC App

Connecting the Insta 360 camera through the VTC app is where the problem occurs. If you face difficulties in this step, read our article on setting up the VTC app correctly with Insta360 cameras.

💡 Step by Step of Fixing the Issue

Tapping the Icon

Users must tap a specific icon to switch to 360 mode and resolve the issue. Find a visual guide here to assist you in this process.

360 Preview Functionality

Upon successfully switching to 360 mode on the camera, a preview in 360 becomes immediately available. Our tutorial on 360 previews provides further insights.

Importance of Correct Mode

Ensuring the camera is in 360 mode is essential for proper functioning, including taking photos and connecting to the app.

Conclusion

Fixing the white screen issue with your Insta 360 camera in the VTC app can be quickly done by following these precise instructions. Whether you’re a professional photographer or a tech-savvy individual, this guide helps you effortlessly switch from 150 to 360 degrees, offering comprehensive insights into widescreen issues, camera mode switching, and more.

You see this white screen because the camera can’t connect. It’s a step on screen to capture. You can’t because you changed your camera from a 360 view to 150. So you have to go back to the main screen on the app. That’s it. See, there’s nothing, you can’t take a photo, can’t connect your camera through the VTC app because there’s no preview.

You just see a wide screen. It’s because by some mistake, you have touched the screen and you’ve changed from 360 to 150 degrees. So you just need to tap on this icon. And now we’re gonna go to the 360 mode. You need to see this 360. Okay. And that’s it. Okay. Now that we’ve switched to 360 on the camera, look what happens. It’ll give you a preview in 360 straightaway. The moment it connects to the camera, there we go. We have a takeoff. Yeah. Okay. Thank you.